Thank you for shopping with PUREVISTA. We hope you are happy with your purchase, but if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our refund policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

PUREVISTA Returns
Attn: Returns
RMA #
123 Happy Lane
Citytown, CT 54321

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

Phone: (555) 123-4567
Email: [email protected]